Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Larkhall | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Larkhall is a GPhC registered online pharmacy weight loss clinic serving patients in Larkhall, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Larkhall operates as a registered online pharmacy clinic. As the data controller, we are responsible for deciding how and why your personal data is used. Our GPhC registration number is 9012511, and we are fully compliant with all regulatory requirements applicable to UK pharmacy practice.

2. Data We Collect

We collect personal and medical information necessary to provide safe and effective pharmacy services. This includes:

• Full name, date of birth, and contact details (address, phone number, email)
• Medical history, current medications, and health conditions relevant to weight loss treatment
• Consultation responses and clinical questionnaire answers
• Payment and billing information (processed securely through third-party payment providers)
• Prescription and dispensing records
• Technical data such as IP address and browser type when you visit our website

We only collect data that is strictly necessary for your care and the lawful operation of our pharmacy services.

3. How We Use Your Data

Your data is used to deliver safe, personalised, and regulated pharmacy services. Specifically, we use your information to:

• Assess your suitability for weight loss medications through pharmacist-led consultations
• Dispense and arrange delivery of approved medications (delivered within 1 working day of pharmacist approval)
• Maintain accurate medical and dispensing records as required by GPhC regulations
• Communicate with you about your treatment, orders, and any clinical concerns
• Process payments securely
• Comply with our legal and regulatory obligations

Our lawful bases for processing your data include the performance of a contract, compliance with a legal obligation, and the provision of health care services under UK GDPR Article 9(2)(h).

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies we may use include:

• Essential cookies: Required for core website functionality and cannot be disabled
• Analytics cookies: Help us understand visitor behaviour to improve our service
• Preference cookies: Remember your settings and choices on the site

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

5. Sharing Your Data with Third Parties

We do not sell or rent your personal data to any third party. We may share your information only where necessary and lawful, including with:

• Regulated prescribers and clinical staff involved in your care
• Secure payment processors to handle transactions
• Delivery service providers solely for the purpose of dispatching your medication
• Regulatory bodies such as the GPhC or NHS where we are legally required to do so

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and GPhC guidance, or longer where required by law. When data is no longer needed, it is securely deleted or anonymised.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. All data is stored securely, and access is restricted to authorised personnel only.

8. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise any of your data rights, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

You also have the right to raise concerns with the relevant supervisory authority if you believe your data has been handled unlawfully.